Orders and Delivery

Delivery Timeframe
Orders typically arrive within 2-3 business days after you receive the order confirmation. Please note that delivery times might fluctuate based on the carrier and pickup schedules.

Shipping Cost
Standard shipping: FREE to all over UK Mainland

Notification of Delays
*Despite our best efforts, unexpected volume delays with our carriers, or even extreme weather may affect estimated delivery times. We’ll do our best to let you know of any additional delays. This page may be subject to change.

What should I do if I receive the wrong item?
If you have received the wrong item, contact us or chat with us , and our customer service team will assist you further.

What should I do if my order was delivered to the wrong address?
If your order was delivered to the wrong address, you can locate it under delivery status in your account or check the track & trace link in the shipping confirmation email.

If the order hasn’t been delivered yet, you can contact your carrier to see if they can help you change the delivery address. If the parcel was declined at the delivery address, the order will return to our warehouse. Once we have processed the return, you will be refunded within 10 to 14 days.

If you still have not received your order, you can contact us . One of our agents will assist you further.